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      "text": "Hola Marvin me ayuda por favor"
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      "text": "este reclamo lo puse a las 10:30"
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      "text": "y se lo asigno Carolina"
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      "text": "el cliente escribio a redes"
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    "msgContext": {
      "text": "y comenta que no lo han contactado"
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      "text": "27-feb-25\t10:15\tISABEL BEATRIZ SERMEÑO ARAUJO\tReclamo\tCalidad\tFERNANDO\tSOFIA\tOSCAR CORTEZ\t7163-1811\t\t75 AVENIDA NORTE, CALLE MANO DE LEON, PJE. LOS CASTROS, BLOCK B, RESIDENCIAL VILLA VALENCIA, SAN SALVADOR, SAN SALVADOR\tCliente escribe a REDES notificando problemas con garraptas, es el arrendatario y manda la ficha del servicio anterior, 30/01/2025 esta dentro de la garantia, mando audios y fotogarfias, le urge esta precoupado tiene dos niños y no puede estar asi,"
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      "text": "Y usted quien es"
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      "text": "😏"
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    "msgContext": {
      "text": "el cliente solicita que le llamen"
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      "text": "Ahhh"
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      "text": "Usted"
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      "text": "OSCAR CORTEZ\t7163-1811"
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    "msgContext": {
      "text": "le reenviare los audios de ese cliente"
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      "text": "Ah ya"
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    "senderName": "Marvin Hidalgo",
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    "msgId": "3A7AF5206CA25BB0A115",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "Ahorita voy"
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    "reaction": "",
    "timestamp": 1740685444,
    "senderName": "Marvin Hidalgo",
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    "msgId": "3EB0094F9DF3D05954EA15",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "Gracias"
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    "reaction": "",
    "timestamp": 1740685455,
    "senderName": "Truly Nolen",
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    "route": "outgoing",
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    "group": false,
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    "msgId": "3A672E7DE8103687BE1F",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "La hoja que le mando me la puede compartir"
    },
    "reaction": "",
    "timestamp": 1740685506,
    "senderName": "Marvin Hidalgo",
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    "star": false,
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  {
    "group": false,
    "type": "text",
    "msgId": "3EB02B44CC480B7E6922E3",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "si"
    },
    "reaction": "",
    "timestamp": 1740685536,
    "senderName": "Truly Nolen",
    "status": "read",
    "star": false,
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    "group": false,
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    "msgId": "3EB0D02F899A222ACD9153",
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    "msgContext": {
      "caption": "reporte de servicio.pdf",
      "fileName": "EaxiJg.pdf",
      "mimetype": "application/pdf"
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    "reaction": "",
    "timestamp": 1740685543,
    "senderName": "Truly Nolen",
    "status": "delivered",
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  {
    "group": false,
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    "msgId": "3EB00721B1BD09B7EF0D64",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "esta dice que el arrendatario se la mando"
    },
    "reaction": "",
    "timestamp": 1740685555,
    "senderName": "Truly Nolen",
    "status": "read",
    "star": false,
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    "context": ""
  },
  {
    "group": false,
    "type": "text",
    "msgId": "3A97F5CCFCA22FA24313",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "Ok"
    },
    "reaction": "",
    "timestamp": 1740685563,
    "senderName": "Marvin Hidalgo",
    "status": "sent",
    "star": false,
    "route": "incoming",
    "context": ""
  },
  {
    "group": false,
    "type": "text",
    "msgId": "3A883D08E4039AF72A44",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "Solo que ahí creo que vamos a tener un inconveniente"
    },
    "reaction": "",
    "timestamp": 1740685573,
    "senderName": "Marvin Hidalgo",
    "status": "sent",
    "star": false,
    "route": "incoming",
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  },
  {
    "group": false,
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    "msgId": "3A786B6BF0FA68C0C05B",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "Si esta reportando garrapatas verdad"
    },
    "reaction": "",
    "timestamp": 1740685585,
    "senderName": "Marvin Hidalgo",
    "status": "sent",
    "star": false,
    "route": "incoming",
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  },
  {
    "group": false,
    "type": "text",
    "msgId": "3EB08F9C4DEF8D45940EB8",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "pues el no sabe"
    },
    "reaction": "",
    "timestamp": 1740685614,
    "senderName": "Truly Nolen",
    "status": "read",
    "star": false,
    "route": "outgoing",
    "context": ""
  },
  {
    "group": false,
    "type": "text",
    "msgId": "3EB0C8C8D55E6660F46189",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "usted orientelo"
    },
    "reaction": "",
    "timestamp": 1740685627,
    "senderName": "Truly Nolen",
    "status": "read",
    "star": false,
    "route": "outgoing",
    "context": ""
  },
  {
    "group": false,
    "type": "text",
    "msgId": "3EB0A7CAE8F833BB64DD1C",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "y tiene otro servicio todavia vigente"
    },
    "reaction": "",
    "timestamp": 1740685641,
    "senderName": "Truly Nolen",
    "status": "read",
    "star": false,
    "route": "outgoing",
    "context": ""
  },
  {
    "group": false,
    "type": "text",
    "msgId": "3EB084AAC9A76E1CF1B155",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "en Julio"
    },
    "reaction": "",
    "timestamp": 1740685645,
    "senderName": "Truly Nolen",
    "status": "read",
    "star": false,
    "route": "outgoing",
    "context": ""
  },
  {
    "group": false,
    "type": "text",
    "msgId": "3AD57AAB7629FF62F5AD",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "Correcto el no sabe \nEn todo caso le tendría que comunicar el asesor que es un servicio adicional y que la garantía no lo cubre por ser otro tipo de plagas"
    },
    "reaction": "",
    "timestamp": 1740685671,
    "senderName": "Marvin Hidalgo",
    "status": "sent",
    "star": false,
    "route": "incoming",
    "context": ""
  },
  {
    "group": false,
    "type": "text",
    "msgId": "3AEDAC09A61BFA7BCA55",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "Por rastreros si podemos atenderle \nCucarachas \nHormigas \nArañas \n\nSin embargo está reportando garrapatas"
    },
    "reaction": "",
    "timestamp": 1740685699,
    "senderName": "Marvin Hidalgo",
    "status": "sent",
    "star": false,
    "route": "incoming",
    "context": ""
  },
  {
    "group": false,
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    "msgId": "3EB0B2BF352773D49E3FAB",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "caption": "",
      "fileName": "HamIE7.jpeg",
      "mimetype": "image/jpeg"
    },
    "reaction": "",
    "timestamp": 1740685715,
    "senderName": "Truly Nolen",
    "status": "read",
    "star": false,
    "route": "outgoing",
    "context": {
      "jid": "",
      "id": ""
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  },
  {
    "group": false,
    "type": "text",
    "msgId": "3EB0EE53D5BE16883F5832",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "y usted realizara inspeccion antes"
    },
    "reaction": "",
    "timestamp": 1740685744,
    "senderName": "Truly Nolen",
    "status": "read",
    "star": false,
    "route": "outgoing",
    "context": ""
  },
  {
    "group": false,
    "type": "text",
    "msgId": "3EB01A4F9403A9B8FD723C",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "y luego notificara"
    },
    "reaction": "",
    "timestamp": 1740685750,
    "senderName": "Truly Nolen",
    "status": "read",
    "star": false,
    "route": "outgoing",
    "context": ""
  },
  {
    "group": false,
    "type": "text",
    "msgId": "3AFF3CC3327D05535AC4",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "En este caso no procede a calidad \n\nYa que es una inspección que debería de realizar el asesor que le vendió a este cliente"
    },
    "reaction": "",
    "timestamp": 1740685870,
    "senderName": "Marvin Hidalgo",
    "status": "sent",
    "star": false,
    "route": "incoming",
    "context": ""
  },
  {
    "group": false,
    "type": "text",
    "msgId": "3A11DA6C60E42AF58EDB",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "Se lo voy a pasar a Emerson para el debido seguimiento"
    },
    "reaction": "",
    "timestamp": 1740685882,
    "senderName": "Marvin Hidalgo",
    "status": "sent",
    "star": false,
    "route": "incoming",
    "context": ""
  },
  {
    "group": false,
    "type": "text",
    "msgId": "3EB0072C4DEE3AB7D64813",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "ok, yo se lo paso entonces"
    },
    "reaction": "",
    "timestamp": 1740685936,
    "senderName": "Truly Nolen",
    "status": "read",
    "star": false,
    "route": "outgoing",
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  },
  {
    "group": false,
    "type": "text",
    "msgId": "3EB0888A9B150808190BFF",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "pense que proceso es ir a inspeccionar"
    },
    "reaction": "",
    "timestamp": 1740685951,
    "senderName": "Truly Nolen",
    "status": "delivered",
    "star": false,
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    "group": false,
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    "msgId": "3EB0308C04241E98D20131",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "pero aca lo tengo a la par"
    },
    "reaction": "",
    "timestamp": 1740685960,
    "senderName": "Truly Nolen",
    "status": "delivered",
    "star": false,
    "route": "outgoing",
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    "group": false,
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    "msgId": "3A852DEE8CCD03881925",
    "remoteJid": "50371575441@s.whatsapp.net",
    "msgContext": {
      "text": "Gracias"
    },
    "reaction": "",
    "timestamp": 1740686405,
    "senderName": "Marvin Hidalgo",
    "status": "sent",
    "star": false,
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